Terms & Conditions

The following are the terms of sale in Tulipop's online shop. Please note that these terms do not apply to wholesale customers.

Price & Costs

All prices are quoted in Pounds Sterling including VAT. Please apply current exchange rates to work out how much you must pay.

Customs and Taxes

Laws about shipping, goods, taxes and customs are different in each country. It is costumers responsibility to check with local Customs Office to verify whether it permits the shipment of the products to your country. All taxes (Tariff, VAT, Customs Charge or other) are NOT included in our prices and is to be paid by buyer. Customers should always check with its local Customs Office for further information.

Delivery

We aim to send your purchase within 2 working days of order confirmation and the goods delivered to you within 3-5 working days (This applies to the UK mainland only). For international deliveries please allow 3-5 working days for your goods to be dispatched and 7-10 working days to arrive. Please note that Tulipop cannot accept responsibility for delays caused by postal services.

If you would like next day delivery and place your order before midday, we will do our best to post your goods the same day. Please contact our customer services team for further details.

Tulipop ehf. can not guarantee that any item of merchandize is available at all times. Delivery may therefore be delayed by some days.

Should a product be damaged during the shipping from Tulipop ehf. to the buyer, it will be refunded in full.

Return of merchandize

Items bought in the Tulipop online shop may be returned within 14 days if accompanied by a valid receipt showing date of purchase. The merchandize must be unused and in perfect condition. Postal- and freight costs are not refundable.

Warranty
Should a manufacture fault in the merchandize be detected within 3 days of purchase it will be refunded on condition that the item has been used only as intended. The buyer covers the cost of shipping the product to the producer, unless otherwise agreed.

Limits of warranty
The warranty is not valid under the following circumstances :
1. The staff of Tulipop ehf. find that the product has been mishandled, put to wrong use or damaged during shipping.
2. The product has been used under inappropriate circumstances. Natural wear and tear is not covered by this warranty.

Confidentiality
Any information given by the buyer in connection with the exchange is fully confidential.
No information will under any circumstances be passed on to a third party.

Ownership
The sold item is the property of the seller until full payment is received. These conditions of business have been in use by Tulipop ehf. from January 1st 2014. The conditions are considered accepted and binding by the client (buyer) when business has taken place between buyer and seller.

Processing Retailer
DalPay Retail is an authorized retailer of products and services from Tulipop ehf.  dalpay.is TULIPOP +18778657746 may appear on your card statement. Some banks and credit or debit card issuers may charge you an international processing fee.  This international service fee is controlled and charged by your bank, or card issuer not by Tulipop ehf or our payment processors.  Please refer to INTLServiceFee.com.

Division

© Tulipop 2014. Tulipop ehf., Fiskislóð 31, 101 Reykjavík, Iceland.
Phone: +354 519 6999. Email: tulipop@tulipop.com

Icelandic Design Center Hvattningar viðurkenning 2013 FKA Unicef Rannís Junior Design Awards 2014 - Best children's app Junior Design Awards 2014 - Best feeding product Junior Design Awards 2014 - Best interiors collection

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